News

The new and improved company's Web site gives convenient access to all products marketed by LiveRepair.com: TekOnlie, TekOffice, and TekSource.

• www.liverepair.com is the site dedicated to the general corporate information and brief information about all product and services
• tekonline.liverepair.com is the site dedicated to IT support services for individual and SOHO PC users
• tekdesk.liverepair.com is the site dedicated to the TekOffice support software available for use on an application-service basis (ASP)
• teksource.liverepair.com is the site dedicated to outsourced IT support services for business customers

The whole set of support software tools and the necessary information are concisely organized and easily accessible.

LiveRepair.com is making the IT support effort easier than ever before. With its 24/7 technical support center, simple online sign-up process, free software customization, qualified, well-spoken technical staff and guaranteed lowest prices, LiveRepair.com is a one-stop computer support solution for individual PC users and business customers alike.

LiveRepair.com, Inc., expanded the set of pricing plans for its 24x7 online PC support helpdesk service with the introduction of a 1-month unlimited plan. Without any obligation for a long-term commitment, this new pricing will entitle new users to pay $19.95 for one month of support with no limit on the number of incidents.

LiveRepair.com, Inc., expanded the set of pricing plans for its 24x7 online PC support helpdesk service with the introduction of a pay-per-incident plan.

This new pricing will entitle new users to pay $12.50 for each incident, without any obligation for a long-term commitment.

Effective February 17, 2003, new subscribers to 24x7 online PC support service from LiveRepair.com, Inc. will be able to choose to subscribe on a monthly basis.

The new 1-month subscription plan is available at US$11.95/PC, and offers the convenience of automatic renewal (or recurring billing), where each subscription will be automatically renewed at a certain date each month until the user cancels subscription.

The new pricing plan entitles subscribers to an unlimited usage of LiveRepair service, as with all the other pricing plans.

The October issue of TECH Edge featured LiveRepair.com's 24x7 PC support service as a "semi-automated, live service" that quickly resolves problems with remote diagnostics and screen sharing. The article also presents LiveRepair's Emergency Disk that allows a computer user to reach LiveRepair Help Desk even if the computer is "virtually dead." LiveReapair's in-house group of "full-time, dedicated technicians" is contrasted to competitor services that feature a "volunteer 'expert' that negotiates a price for services."

This past week, on June 22, 2002 PCWorld.com (Web's trusted resource for management-level buyers and users of technology products) featured an article about LiveRepair.com, provider of online IT support service.

The main idea of the article represents the goal of LiveRepair.com to fill the void after hardware warranties expire, and thus provide its customers with reliable and affordable PC support service.

Author of this article, Aoife McEvoy, is a senior associate editor for PCWorld.com. She broadly speaks about the type of services offered byLiveRepair.com, giving a detailed description of the entire computer repair process, which is being provided under unbeatable prices.

The article quotes John Becker, LiveRepair.com's president and chief executive officer. "Phone support is something we are considering," - he says. Read the full article here.