Features

24x7 Availability

Our certified IT technicians are standing by 24x7 to answer virtually any computer-related question.

Worldwide Accessibility

No matter if you are on a business trip or on vacation, the online helpdesk is available from anywhere in the world.

Phone Support

If you cannot log in online, simply call our support line.

Email Support

We use email to send you updates and instructions, so you don't have to be online waiting for answer to your computer problem.

Web-based Remote Diagnostics, Screen-Sharing Tools, and Chat

TekLink™ , special remote support software, dramatically improves the troubleshooting and problem resolution process with the following two modules:

• Remote diagnostics that collects information on your PC that is necessary for effective troubleshooting and saves you the time needed to look up all the technical specification of your computer.
• Screen sharing that lets our support team see your computer screen just the way you do and fix your PC problem right on your computer in real time.

Extremely Affordable

Our flexible payment options let you choose a plan that best suits your requirements: Pay as low as $19.95 per incident or choose from our subscription plans that start as low as $14.95/month!

Support For Hardware And Software Regardless Of The Brand

Regardless of the brand of whatever computer equipment you may have in your office or at home, TekOnline™ will help your printer work from your PC, your scanner talk to your laptop, your PDA synchronize with your desktop, your digital camera download pictures on your Web site, or solve any computer-related problem you may have.

Microsoft Windows Support

Our support team uses a powerful knowledgebase with over 60,000 ready solutions, which are constantly updated with our helpdesk cases and their solutions for specific user environment and system configuration.

Microsoft Office Support

We well help you be productive with your computer, whether it's just writing a memo, developing a spreadsheet, editing a picture, or simply writing an email to your friends.

Professional And Courteous Staff

Our support technicians are certified by Microsoft and CompTIA. They will do everything to insure that your computer problem is resolved and your experience with us is a pleasant one.