Instant. Reliable. Human.
TekOnline
The best IT support option for individual and SOHO PC users:
24x7 availability
Cross-vendor approach to support for hardware and software
Highly qualified and courteous staff
Reasons to use TekOnline:
24x7 availability
Worldwide accessibility of the online helpdesk
Phone support
Email support
Web-based remote diagnostics, screen-sharing tools, and chat
Extremely affordable at just
$14.95/month or $19.95/incident
Support for hardware and software regardless of the brand
Microsoft Windows support
Microsoft Office support
Professional and courteous staff
Testimonials
Stats
Average initial response time:
99 secs
Percentage of call responded to within the threshold limit (2 minutes):
71%
Average resolution time:
33 mins
Percentage of calls rated as satisfactory or above:
100%
Percentage of calls solved within the threshold limit (24 hours):
100%
Updated:
Latest News
LiveRepair.com Features 100% Certified Helpdesk Staff
(December 14, 2006)
LiveRepair.com Extends the Range of Supported Products to Provide Complete Service to PC Users
(December 08, 2005)
LiveRepair.com Presents the Ultimate IT Support Online Resource
(August 15, 2005)
New Pricing
(October 15, 2004)
LiveRepair.com
Featured in SmallBusinessComputing.com
(May 23, 2003)
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