TekDesk is a superior
software and a business process behind our world-class
helpdesk service. Tested and continuously improved, TekDesk
ensures that corporations and large organizations are
guaranteed:
- Efficient business process for supporting computer
workstations
- Saving on remote diagnostics and repair tools
- Easy management by IT technicians to workstations
in distributed organizations
TekDesk 3.5 has been successfully tested
in organizations with hundreds of workstations. TekDesk’s
features include TekLink, a remote diagnostics
and remote repair advanced module featuring multiple-tier,
customizable service levels, multiple expert terminals,
and an enhanced permission-based security architecture. |